WEBSITE LIVE CHAT PLUGIN

Turn Website Visitors into Loyal Customers

Deploy ultra-fast, branded live chat widgets with instant agent handoff, proactive engagement triggers, and AI bot triage on any website.

Zero-Lag WebSocket Engine
Fully Brand Customizable
💬
iNet Live Support
Online • Responds in under 1 min
Today

Hello! I see you are checking our Global SIP Trunking plans. Would you like a customized pricing quote?

15:20

Yes please! We handle roughly 50,000 concurrent minutes in the EU.

15:21

Connecting you with Liam from our Enterprise Carrier team right now! 🚀

15:22
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REAL-TIME CONVERSATIONS

Capture buying intent the second visitors land on your site.

Never let high-intent website visitors bounce without an answer. The iNet Live Chat widget embeds seamlessly into any CMS or custom web app with just one line of code.

Equip your sales and customer success teams with real-time visitor telemetry, co-browsing tools, automated canned responses, and smooth transitions between AI bots and human representatives.

One-Line Script Installation
Sub-100ms WebSocket Latency
Proactive Behavioral Triggers
KEY CAPABILITIES

Engineered for speed, brand harmony, and high conversion.

Everything modern websites need to guide visitors from greeting to purchase.

Ultra-Lightweight Embed

Weighs under 25KB gzipped, ensuring zero impact on your Core Web Vitals and SEO rankings.

Proactive Visitor Triggers

Pop up helpful messages when users spend over 30 seconds on pricing or show exit intent.

Seamless Bot-to-Agent Handoff

Let AI answer basic inquiries and route complex negotiations to available specialists with context intact.

Custom Brand Styling

Tailor colors, fonts, avatar graphics, launcher icons, and sound effects to match your exact brand identity.

Rich File & Media Sharing

Exchange screenshots, PDF contracts, voice clips, and catalog links directly inside the chat window.

Visitor Analytics & Co-Browsing

View visitor location, active URL, browser environment, and referral sources in real time.

HOW IT WORKS

Deploy live chat on your digital storefront in four steps.

01

Embed One Script Tag

Copy and paste our lightweight asynchronous script into your website header or Google Tag Manager.

02

Customize Branding

Select your corporate color palette, custom logo, welcome greeting, and offline schedule.

03

Configure Routing Rules

Route chats by visitor language, country, or URL to appropriate agent groups or automated bots.

04

Start Converting Visitors

Engage visitors in real time from our web agent console, mobile apps, or integrated Slack/Teams channels.

USE CASES

Engage visitors throughout their digital journey.

Turn passive browsing sessions into active sales opportunities and delighted users.

WEBSITE LIVE CHAT PROMPT

Need assistance choosing the right global voice route? Our carrier engineer is standing by.

High-Intent Checkout Assistance

Intervene proactively on checkout pages to answer shipping or payment questions and prevent cart abandonment.

Enterprise Lead Qualification

Gather visitor business emails, company sizes, and project requirements before routing to account executives.

Instant Technical Troubleshooting

Provide real-time developer support on documentation pages with code formatting.

Post-Login Customer Success

Support authenticated users inside your web app with automatic account identification.

INDUSTRIES WE SERVE

Tailored live chat for every online business.

Providing superior on-site customer experiences across digital verticals.

B2B SaaS & Tech

Accelerate sales cycles and onboard trial users with guided product walkthroughs.

E-Commerce & D2C

Help shoppers pick sizes, check inventory availability, and track recent orders.

Financial Services & Insurance

Guide applicants through multi-step loan, mortgage, or insurance policy forms.

Education & EdTech

Assist prospective students with course curriculum questions and enrollment deadlines.

Travel & Hospitality

Assist travelers with itinerary modifications, room upgrades, and local guidance.

WHY OUR LIVE CHAT PLUGIN

Why Digital Teams Choose Our Live Chat

Built for maximum uptime, developer flexibility, and delightful user experiences.

Strict Data Privacy

GDPR, CCPA, and SOC2 compliant architecture with configurable visitor data masking.

Global Edge WebSockets

Distributed across worldwide edge nodes to ensure sub-second message delivery anywhere on earth.

JavaScript SDK & REST APIs

Exposes rich JavaScript events to programmatically open chat, set user attributes, or track goals.

Omnichannel Continuity

Continue conversations seamlessly via email or SMS when visitors close the browser tab.

Smart Agent Workspaces

Unified agent console with typing indicators, canned responses, and internal team whispering.

DEPLOY IN MINUTES

Start chatting with your website visitors today.

Claim your free trial and embed our live chat plugin on your site in less than five minutes.

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